— Done-for-you AI patient capture

Your clinic is open 24 hours a day. Your front desk isn't.

We build and manage a fully automated AI system that answers every call, qualifies every lead, books every appointment, and follows up — around the clock, without your team lifting a finger.

41%

of missed callers
never call back

AI answering now

New patient enquiry

Botox consultation · 8:47pm

“Hi, thanks for calling. Are you a new or returning patient?”

“New patient — interested in Botox.”

“I have Thursday at 10am or Friday at 2pm — which works?”

✓ Appointment booked

Thursday, 10:00am

Botox Consultation · Dr. Patel

50%

of bookings attempted
after hours

Built for

Dermatology practices • Aesthetics clinics • Medical spas • Solo & group practices • HIPAA-compliant infrastructure

15–30%

of inbound calls missed by the average dermatology practice every week

Industry average

$200K

estimated annual revenue lost to missed calls and uncaptured leads

Per practice estimate

50%

of appointment bookings are attempted outside business hours

Zocdoc, 2024

2 wks

from sign-up to a fully live system with no effort from your team

Our delivery timeline

— The process

From sign-up to live in two weeks

We handle the entire build, configuration, and ongoing management. You give us 30 minutes of your time — we do the rest.

Onboarding call

30 minutes. We capture your services, pricing, FAQs, and scheduling rules. That's everything we need to build your system.

Build & configuration

We set up the AI, connect it to your booking calendar, and build qualification flows tailored to your clinic's specific services.

Test & sign-off

We run every scenario, fix edge cases, and share a demo recording. You approve it. Nothing goes live without your sign-off.

You go live

Your system is live. Every call answered. Every lead captured. Every appointment booked — automatically, around the clock.

— What's included

Everything managed. Nothing for you to do.

No software to learn. No logins to manage. No training for your staff. We run the entire system on your behalf.

24/7 call answering

Every inbound call answered immediately — evenings, weekends, public holidays. No more voicemail black holes.

Intelligent lead qualification

The AI identifies procedure interest, new vs returning status, and booking readiness — so only qualified leads reach your calendar.

Direct calendar booking

Appointments booked straight into your existing scheduling system in real time. No double-entry, no manual follow-up.

Automated follow-up sequences

Reminders, re-engagement messages, and no-show recovery — all running automatically without your team lifting a finger.

HIPAA-compliant infrastructure

Built on fully compliant infrastructure. Business Associate Agreement included with every engagement.

Monthly performance reports

Calls handled, appointments booked, follow-ups sent, estimated revenue recovered. Clear ROI, every month.

Lumina Skin Clinic — Live dashboard

This month

Calls handled

Appts booked

After-hours

$12.4k

Revenue recovered

Recent activity

Sarah M. — Botox consultationBooked2m ago

James T. — Filler enquiryCalled14m ago

Priya K. — Skin checkFollow-up1h ago

Mark D. — Acne consultationBooked2h ago

— Common questions

Things clinic owners ask us first

“We already have a receptionist.”

This doesn't replace anyone. It handles the calls your receptionist can't — the 7pm Botox enquiry, the Saturday morning callback, the follow-up that never got made. Your team focuses on patients. The AI handles the gaps.

“Will our patients know they're talking to AI?”

Patients experience it as getting a fast, helpful response when they reach out. They call, they get helped, they get booked. Most patients care far more about getting a quick answer than who — or what — provides it.

“Is it HIPAA compliant?”

Yes. We build on fully HIPAA-compliant infrastructure and sign a Business Associate Agreement with every client before go-live. We can provide documentation on request.

“What does our team need to do?”

Almost nothing. We need 30 minutes of your time in week one to capture your services and scheduling rules. After that, we build and manage everything. Your team continues exactly as they do today.

See it work for your clinic in 15 minutes.

A live demo. No slides. No pitch. Just the system handling a real patient call — so you can decide for yourself.

No commitment required · 15 minutes · Works around your schedule

Florin by Bikoa Media